We offer free UPS Ground shipping on all orders (within the 48 Contiguous United States) placed on our website, with no minimum order size or special exception. Just because shipping is free doesn't mean it should take a long time. We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 4-5 business days.
Exception: Shipping charges on expedited orders are not refundable.
DISCLAIMER FOR INTERNATIONAL ORDERS
Duties and Taxes: Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are recipient’s responsibility as we are only charging the transportation fee for the packages.
We want you to love our clothing as much as we do. If you are not 100% satisfied with your purchase, please let us know and we will gladly replace or fully refund your purchase.
Items must be returned unworn, unwashed, undamaged, unused, in the state you received them, and in the original packaging
Items purchased from bobiusa.com are eligible for a full refund if returned within 30 days of receipt of your purchase
Any and all items that have been laundered or altered in any way cannot be accepted for exchange or credit
We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for any reason you're not completely happy with your purchase, you can return your order to the warehouse by using our prepaid UPS return shipping label.
PLEASE SEND RETURNS TO:
bobi Online Return
1214 W. Jon ST
Torrance, CA 90502